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We booked Crumbz for a christening party on 6/5/12. I initially made contact with Sharryn on 6/3/12 with regards to what I wanted and to book the date, I then phoned Sharryn again on 13/3/12 to confirm we wanted a hot buffet and to get the bank details so I could pay the deposit. She told me in this conversation that once I had paid the deposit I would receive a confirmation e mail and that she would arrange to meet me at the venue to check out the kitchen and give me an order form to sign, to which we never did receive. I paid the £30 deposit on 14/3/12. I never did receive a confirmation e mail, nor did Sharryn ever agree to meet me at the venue. When I phoned Sharryn the following week to confirm that she had received the e mail she said she had lost my phone numbers and e mail address ( this I now know to be one of her many lies). So yet again I gave the information to her. I spoke to her again on Thursday 5/4/12 (day before good fri) and finalised the order. She said she was in the process of doing orders and invoices and would process mine over the Easter weekend and e mail it to me. I tried calling after the Easter weekend but could not get through. I e mailed her yet again on 16/4/12 explaining I still had not received an invoice and was getting worried as it was only 3 weeks away and I had to pay. She replied saying she didn’t know what my menu was, even though I had discussed this in some detail with her on 5/4/12 and she was telling me she was writing this all down to do the invoice. (Yet another lie). I replied yet again with a step by step guide of what we wanted and expressed my concern at not having the invoice. She replied on the 18/4/12 asking for confirmation, yet again saying she needed to complete the invoice and would get it to me. I did try phoning several times after this, leaving messages (she says she never received them!!) I finally got through to her on Monday 30/4/12 (5 days before the event). She said she wasn’t sure she could do the event any more. Her excuse for not receiving my calls was that her phone had been damaged and the number was no longer in use. However when I checked the website it was still being advertised on there as a contact number. I explained that as a client of hers she should have contacted me to tell me she had a new number. After several phone calls on 30/4/12, I spoke to her on 2pm that day and she told me she would check with her waitress Jackie to see if she was available to do the event and would call me back at 5.30pm to confirm. Well I am still waiting for that phone call today. We phoned both her office and mobile at 7pm that night and she did not answer. (Her website says it is a 24hour line.) We did not hear another word from Sharryn. So decided as we were only days away from the event; this woman could not be trusted to deliver so we would have to do the catering ourselves. I emailed Sharryn asking for our deposit back as we assumed she had cancelled as we were still waiting for her to call, needless to say she did not respond. I then phoned Sharryn on 8/5/12 to ask for our deposit back. Of course this woman refused to accept liability and that she had not fulfilled her duty. She was rude, abrupt and tried to coerce me by saying she would give back the deposit once I had taken of a negative review I had left on a website. She also said I had cancelled, which I hadn’t. Why would I cancel and put myself and other family members through the stress of having to sort out catering for 60 guests? All I can say is thank goodness for Waitrose. This company is a complete joke, I wouldn’t trust this woman. She is very good at giving it all the chat on the phone and promising the world but fails to deliver. What angers me the most is the constant lies she has told us all the way though this shambolic mess. DO YOURSELVES A MASSIVE FAVOUR STAY WELL CLEAR OF CRUMBZ CATERING AND FIND ANOTHER CATERING COMPANY TO USE. We have evidence of calls and e mails to back this up.
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This is a terrific company. They did great work for me, change all my locks in minutes and did not try to overcharge me at all. they are number one.
Fabulous job on our home, guys. Our house was given a lot of tender loving care, and has great curb appeal, to boot. Friendly and respectful from beginning to end. Any inquiries I had were addressed by Harrie within minutes, and each painter (especially Patrick) was punctual and mindful of our belongings. The job only took a few days! Recommended, as this team is a hassle-free approach to beautifying your quarters!
Waste disposal from Commercial Recycling Ltd I have used commercial recycling for waste disposal (Canford site) & waste collection (Skip & Grab bag). I found the staff very helpful and their recycling facilities were really good. I would have no issues recommending them for waste managment ..commercialrecycling.co.uk
After 1 month of problems with my previous archiect, I have decided to chang him. Found BBS and they did great job. Quick survice and information all the way until the Planning and Building Regs approval. Thank you. J Atkins
Fantastic First Aid Training Company, and very affordable too!!
Responded to my call within an hour and very quickly stopped the leak Very impressed and very relieved